This is Session 5 of a 5-part series. This webinar focuses on how to ensure consumer feedback is used to inform ongoing quality improvement.

This is Session 4 of a 5-part series. This webinar encourages you to think about a range of simple ways you can collect feedback from the older people you work with – effectively & efficiently

This is Session 3 of a 5-part series. This webinar focuses on building understanding & confidence to conduct focus groups & interviews to collect consumer feedback

This is Session 2 of a 5-part series. This webinar provides a range of tools & strategies to create meaningful surveys that provide useful information for organisations

This is Session 1 of a 5-part series. This webinar introduces consumer feedback as an essential component of consumer engagement & provide practical ideas to make it work.