SSD Connect Alliance connected circles

The SSD Connect Alliance works in partnership to connect the CHSP & Support at Home-funded aged care sector
with training, resources & support.

While we focus on North & West Metro Melbourne + the Loddon Mallee region of Victoria, our resources & training are open to CHSP & Support at Home providers Australia-wide.

The local government areas we focus on

North Metro Region of Melbourne

West Metro Region of Melbourne

Loddon Mallee Region of Victoria

Our next events

This training is for CHSP-funded aged care providers around Australia

Featured
Building confidence when everything is changing: Finding focus & certainty
Mar 31
Aged Care Reforms
Online
Building confidence when everything is changing: Finding focus & certainty
Aged Care Reforms
Online

This workshop has been developed in response to the support needs identified by leaders who attended our recent 100 Days In forum.

This practical webinar gives leaders space to step back, reset and strengthen the leadership foundations that support confidence, perspective and steadiness during uncertainty.

Aged Care Reforms
Online
Sensitive Conversations: Toolkit Facilitator Workshop
Apr 1
Diversity & Inclusion
In-person
Sensitive Conversations: Toolkit Facilitator Workshop
Diversity & Inclusion
In-person

Build your team’s capability to lead sensitive, culturally safe conversations with older clients.

Join us for a full-day, in-person workshop designed for CHSP and Support at Home team leaders, coordinators and managers. This practical session introduces the new Sensitive Conversations Toolkit – a resource to help your team engage respectfully, confidently and safely in challenging conversations with older people.

Diversity & Inclusion
In-person
Hygienic Practices for Food Safety
Apr 16
Food Safety
In-person
Hygienic Practices for Food Safety
Food Safety
In-person

Build essential, accredited skills for safely handling, preparing and storing food to prevent contamination and food-borne illnesses.

This training is for volunteers and staff working in CHSP and Support at Home-funded aged care.

Food Safety
In-person

Go here for the full training calendar

Your FAQs

Your frequently asked questions about the new Aged Care Act, strengthened Aged Care Quality Standards and Single Assessment System.

Preparing for the Reforms: Challenges, Wins & What’s Next

An interview series with aged care leaders. In the lead-up to the new Aged Care Act, aged care leaders share how they’re preparing, what they’ve learned, and what’s still to come.

Featured
Dr Antoinette Mertins: “No big bang – just steady progress” 
Dr Antoinette Mertins: “No big bang – just steady progress” 

Dr Antoinette Mertins from the City of Whittlesea shares what the first 100 days under the new aged care system have really been like – what’s surprised her, where the pressure points remain, and what her team is focusing on next.

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Barbara Leon: “Excitement, overwhelm and resilience”
Barbara Leon: “Excitement, overwhelm and resilience”

We spoke with Barbara Leon, Operations Manager at UNITED – Spanish Latin American Welfare Centre, about how her team is preparing for Support at Home, what they’re learning along the way, and how strong planning and collaboration are helping them adapt to change.

Read More →
Dr Antoinette Mertins: “Flying the plane while building it”
Dr Antoinette Mertins: “Flying the plane while building it”

Dr Antoinette Mertins from the SSD Connect Alliance and City of Whittlsea shares how her team is balancing reform and service delivery, and why partnerships matter more than ever.

Read More →
Katherine Formica: “Much better than we were 6 months ago!”
Katherine Formica: “Much better than we were 6 months ago!”

Katherine Formica from Echuca Regional Health shares how her team tackled reform overwhelm and built a clear plan forward.

Read More →

Go here for more Sector Stories