SSD Connect Alliance connected circles

The SSD Connect Alliance works in partnership to connect the CHSP & Support at Home-funded aged care sector
with training, resources & support.

While we focus on North & West Metro Melbourne + the Loddon Mallee region of Victoria, our resources & training are open to CHSP & Support at Home providers Australia-wide.

The local government areas we focus on

North Metro Region of Melbourne

West Metro Region of Melbourne

Loddon Mallee Region of Victoria

Our next events

This training is for CHSP-funded aged care providers around Australia

Featured
Sensitive Conversations: Toolkit Facilitator Workshop
Feb 5
Diversity & Inclusion, Trauma-Aware and Healing-informed Care
In-person
Sensitive Conversations: Toolkit Facilitator Workshop
Diversity & Inclusion, Trauma-Aware and Healing-informed Care
In-person

Build your team’s capability to lead sensitive, culturally safe conversations with older clients.

Join us for a full-day, in-person workshop designed for CHSP and Support at Home team leaders, coordinators and managers. This practical session introduces the new Sensitive Conversations Toolkit – a resource to help your team engage respectfully, confidently and safely in challenging conversations with older people.

Diversity & Inclusion, Trauma-Aware and Healing-informed Care
In-person
100 days in: Putting the new Aged Care Act into practice
Feb 26
Aged Care Reforms
In-person
100 days in: Putting the new Aged Care Act into practice
Aged Care Reforms
In-person

Celebrating progress. Confronting challenges. Leading change together.

Join fellow CHSP ans Support at Home providers for a forum marking 100 days since the Aged Care Reforms took effect on 1 November 2025.

Aged Care Reforms
In-person
Aboriginal & Torres Strait Islander Mental Health First Aid
Mar 3
Mental Health, First Nations
In-person
Aboriginal & Torres Strait Islander Mental Health First Aid
Mental Health, First Nations
In-person

This free, nationally accredited course equips participants with the confidence, skills and cultural understanding to support Aboriginal and Torres Strait Islander Elders who may be experiencing a mental health issue or crisis. 

Mental Health, First Nations
In-person

Go here for the full training calendar

Your FAQs

Your frequently asked questions about the new Aged Care Act, strengthened Aged Care Quality Standards and Single Assessment System.

Preparing for the Reforms: Challenges, Wins & What’s Next

An interview series with aged care leaders. In the lead-up to the new Aged Care Act, aged care leaders share how they’re preparing, what they’ve learned, and what’s still to come.

Featured
Barbara Leon: “Excitement, overwhelm and resilience”
Barbara Leon: “Excitement, overwhelm and resilience”

We spoke with Barbara Leon, Operations Manager at UNITED – Spanish Latin American Welfare Centre, about how her team is preparing for Support at Home, what they’re learning along the way, and how strong planning and collaboration are helping them adapt to change.

Read More →
Dr Antoinette Mertins: “Flying the plane while building it”
Dr Antoinette Mertins: “Flying the plane while building it”

Dr Antoinette Mertins from the SSD Connect Alliance and City of Whittlsea shares how her team is balancing reform and service delivery, and why partnerships matter more than ever.

Read More →
Katherine Formica: “Much better than we were 6 months ago!”
Katherine Formica: “Much better than we were 6 months ago!”

Katherine Formica from Echuca Regional Health shares how her team tackled reform overwhelm and built a clear plan forward.

Read More →

Go here for more Sector Stories