Is your service the best fit?
Being a provider of choice isn’t just about location, cost and quality.
It’s also about best fit.
When people find their best fit, they’ve found a provider who understands and supports their experiences, needs and preferences.
For older people from diverse backgrounds and life experiences, finding their best fit can be difficult.
The Specialisation Verification Framework can help
The Specialisation Verification Framework helps you demonstrate to older people that your organisation delivers inclusive services for people who identify with one or more of the special needs groups (listed in the Aged Care Act 1997).
The Framework supports you to develop your inclusive services and communicate them to older people.
By engaging with the Specialisation Verification Framework you’ll have a better understanding of how you can move towards inclusive service delivery.
The Framework is tremendously beneficial whether you apply for Verification or not.
Verification will be necessary when you’re ready to promote your services on My Aged Care as the best fit for people who identify with special needs groups.
Towards Specialisation Workshop Series
This series of 8 online workshops supports you to understand the Specialisation Verification Framework and how it can benefit your organisation and communities. Each workshop focuses on the people and communities recognised as special needs groups.
Towards Specialisation
Veterans
This workshop gives you
An understanding of how the Specialisation Verification Framework supports you to offer services that are the best fit for older people from culturally & linguistically diverse backgrounds
Insight into the needs of these people
A greater understanding of how difficult it can be for older people from CALD backgrounds to find their best fit
Clarity on the right time to start the Specialisation Verification process
An understanding of Verification requirements
Steps for progressing your Verification application
Useful resources.
Workshop Format
Introductory presentation about the Specialisation Verification Framework
Panel discussion with
Sylvia Wan – Senior Manager, Aged Care, Carer Support, Settlement Services,
Southern Migrant & Refugee Centre
Athina Sergianis – Community Inclusion & Participation Officer, MiCare
Dr Vino Sathianathan – Community Member
Q&A where you can ask questions and share ideas
Review of the Verification performance criteria, evidence requirements and application process.
Who should attend
This workshop is for managers, quality personnel and other aged care staff who:
Influence, lead or progress improvement plans across a service or program
Are interested in exploring the Specialisation Verification Framework or have started the process
Provide CHSP-funded services.
Facilitated by
Presented by
The Eastern SSD Partnership, SSD Connect Alliance & Bayside City Council SSD