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Professional Practice Series | Documentation & Reporting

This 90-minute webinar builds direct service staff’s understanding and confidence about what should be documented and reported.

The session covers:

  • The difference between subjective and objective reporting

  • Who needs to document information and when

  • How do we know what to report and document

  • The benefits of using templates

  • What is verbatim reporting and why it’s important

  • How can documentation provide a record of events and clarity of a situation.

Participants will have the opportunity to ask questions, discuss their experiences and seek feedback from the facilitator and other group members.

They’ll also receive resources, tools and links to further information.

The content is linked to:

  • Health Records ACT 2001

  • Australian Privacy Principles

  • Aged Care Quality Standards

  • CHSP guidelines.

Who’s it for
Staff who work directly with clients and carers in CHSP-funded programs. This includes support workers, direct care workers, social support staff and allied health assistants. 

Cost
No cost for Commonwealth Home Support Programme (CHSP) funded aged care providers. 

Facilitated by
Trish Miller from Kate Pascale & Associates.

Trish has over 20 years of experience writing, researching and delivering education sessions to the community care sector. Trish is a qualified nurse, with further studies in marketing, adult education and business law.

Her specialities sit across compliance law, documentation and reporting, confidentiality and professional boundaries. While Trish is not a lawyer, she is exceptional in communicating legislation information to participants of all skill levels.

This event will not be recorded.


Accessing the webinar
You’ll be emailed the Zoom link with your registration confirmation.

IMPORTANT

To help you receive your Zoom link and other emails from us:

  • Add ssdcomms@scchc.org.au & order@humanitix.com to your contacts list & safe senders and domains list

  • If you haven’t received the confirmation email from Humanitx after registering, check your spam folder. If you can’t find the email, talk to your IT people.

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14 May

Consumer Feedback Series | Session 2: Consumer surveys

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21 May

Consumer Feedback Series | Session 3: Consumer interviews & focus groups