Your Aged Care Update # 35/24
In this issue
News about the reforms
Benefits of the new aged care regulatory model
The new aged care regulatory model will introduce a single, universal registration for all providers.
This will promote stronger relationships, transparency and engagement between us, the sector and the Aged Care Quality and Safety Commission (ACQSC).
The model will deliver:
a system that is easier for older people to access
a new provider registration and renewal process across 6 registration categories
provider obligations that are specific and easy to understand
support to providers to build their capability and continuously improve
a graded assessment against the strengthened Aged Care Quality Standards
a greater focus on restorative outcomes for complaints
stronger regulatory powers for ACQSC.
See the latest updates and find out more about the new regulatory model.
Sector news
Be aware of scams targeting residents
We are aware of scammers targeting aged care residents, their families and carers. Some scammers have impersonated aged care providers and collected Refundable Accommodation Deposit (RAD) payments.
Please ask your residents and their families or carers to be cautious of unfamiliar emails, phone calls or texts.
Here's how they can protect themselves:
They should always stop and check before clicking suspicious links, sharing personal details and transferring money.
If they are unsure, they should call you using contact details from your official website.
If something feels wrong, they should act quickly – contact local police and their bank, then report the scam.
Report scams at Scamwatch or ReportCyber.
Learn more about identifying and reporting scams.
Aged Care Learning Information Solution upgrade
The Aged Care Learning Information Solution, known as Alis, is the Aged Care Quality and Safety Commission’s online learning platform.
A recent upgrade means providers can now upload the platform's content to their own learning management systems.
It provides learning content to help aged care workers and providers understand their obligations and deliver safe, high quality care.
Find out more about Alis content sharing and how to register.
Aged Care Clinical Information System Standards released
The Australian Digital Health Agency has released the Aged Care Clinical Information System (ACCIS) Standards for residential aged care homes.
The ACCIS Standards provide the foundation for sharing health information. It will support interoperability and help enable different systems to work better together and be better connected. This will be done by encouraging common critical elements across software products used in residential aged care.
They guide aged care providers and software developers on the minimum software requirements for clinical information systems. This includes the Electronic Medication Management (EMM) system.
The Australian Digital Health Agency continues its collaboration with the aged care sector to implement these standards.
Read more about the ACCIS Standards.
Webinar recording: The role of governing bodies in the new era
A recording of the Aged Care Quality and Safety Commission’s webinar the role of governing bodies in the new era of aged care is now available.
The panellists explored how high performing governing bodies support strategic decision-making now and into the future. The webinar discussed how to ensure a good mix of skills are on your board while balancing corporate and clinical governance. It also explained how using insights from data can help with strategic decisions.
Access more resources and information on Governing for Reform in Aged Care.
Residential care
Error in Register to provide Monthly Care Statements webform
We recently promoted the Register to provide Monthly Care Statements webform in:
Your Aged Care Update, 27 August issue
the Monthly Care Statements implementation webinar on 29 August.
If you registered before 5 September, your details have not been recorded due to a technical error. You can:
forward your confirmation email (if you have one) to MonthlyCareStatements@health.gov.au
email MonthlyCareStatements@health.gov.au with your contact details
We apologise for this inconvenience. The form is now working correctly for all users.
If you missed the webinar you can:
Workforce
Aged Care and Disability Support Qualifications: Implementation review
HumanAbility is reviewing the implementation of Certificate III in Individual Support and Certificate IV in Disability Support to improve the delivery and uptake of these qualifications.
This project will:
identify issues, challenges and barriers
look at the link between the qualifications and available positions in the aged and disability care sectors
help inform the scope and timing of the next full review of qualifications.
HumanAbility is holding workshops around Australia to hear from people working in the aged and disability care sectors. This is an opportunity to share valuable perspectives on the project. The workshops will run through to late September.
Register for project updates or to attend a workshop.