Support at Home pricing survey now open

The Australian Government is staging the introduction of price caps on services in the new Support at Home program. 
 
From 1 July 2025, Support at Home providers will continue to set their own prices, as currently occurs in the Home Care Packages (HCP) Program. They will use these to invoice the government for Support at Home services delivered in 2025-26.

From 1 July 2026, government set price caps will apply. 
 
We want to hear from you to better understand the prices you are intending to charge under the Support at Home program in 2025-26.  
 
We emailed in-home aged care providers on 12 February with a spreadsheet to complete as part of the Support at Home pricing survey. 
 
Please email SAH.Pricing.Survey@health.gov.au with your completed survey, or to let us know if your organisation didn’t receive one. 
 
Surveys are due by 26 February.